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Student DOE Email Accounts
To retrieve your account ID and password:
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Enter your 9-digit Student ID (OSIS) number.
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(You can find your Student ID number on a report card, your student ID card, or in your NYCSA account.)
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Enter your birthday.
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Click Continue.
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If the information you enter matches your student record, your username will be displayed.
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Your student ID is your username followed by @nycstudents.net.
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For example, if your username is JaneD, your student account ID is JaneD@nycstudents.net.
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If you haven't already set up a password, you will be asked to set one up.
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Pick a password that only you will know.
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Re-enter your password.
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Click Update Password.
Video Tutorial on Accessing DOE Email Accounts
Helpful Tutorials
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View our Principal/Parent Coffee Chat Presentation on Navigating Otus (from December 9, 2020)
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View our step-by-step instructions for logging into NYC DOE Zoom
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Learn how to connect your Otus family account to your student