Tech Support

DOE Student Accounts (Updated for 2022-2023)

The DOE creates a student account for every single New York City public school student, including 3K and Pre-K students. With your DOE student account, you can access an array of DOE technology platforms, including TeachHub, Google Workspace, and Zoom.

Your DOE student account will stay the same as long as you enrolled in a DOE school. This means students will have the same DOE email address from Pre-K all the way through 12th grade while in a DOE school.

Student Account Password Reset

If your child is in 2nd through 8th grade, their password was set at the beginning of the year by Ms. Smolinsky. We ask that you do not change their password so we can help students login during the school day.

If you have forgotten your password and forgot or never set a PIN, you must contact the school to receive a temporary password. Contact Ms. Smolinsky using the button below.

If you know your PIN or have a temporary password, you can follow these steps to reset your password:

Follow these steps to activate your child's DOE student account. With your child's login letter, follow these steps:

Go to https://selfservice.schools.nyc/
Click “Password & Profile Management"
Enter your username and password
Click Log In

Under the Password & Profile Management tool, you can:

Personal Information: Here you can enter an alternate email address or a phone number.

(Your name, DOE email address, and username are pre-populated and you cannot change them in this tool).

Reset Password: Change your password.
PIN Reset: Manage the PIN number for your account, which will help verify your identity when you’ve forgotten your password or need to retrieve your username.
Security Questions: Manage the security questions, which will help verify your identity when you’ve forgotten your password or need to retrieve your username.

Logging into i-Ready

ON A DOE CHROMEBOOK OR DEVICE

Go to Clever.com
Click Login as Student
Select Login with NYCENET
Enter your DOE student account information
- This is the same information you use in the computer lab.
- 2nd Grade ONLY: All passwords are Newman180
- 3rd - 8th Grade: All passwords begin with Jaguar and ends with 3 numbers
Find the i-Ready icon
Select your subject

ON A PERSONAL (NON-DOE) DEVICE

Go to the iReady website: https://login.i-ready.com/
Enter your DOE username. This is usually your full first name and your last initial. Your username might have some numbers after the last initial. (Ex. hugon370 or emilys24)
Your iReady password is your birthday in MMDDYYYY format.
- Example: If your birthday is February 14th, 2010, your iReady password is 02142010
- Example: If your birthday is October 5th, 2014, your iReady password is 10052014